FAQ's

FAQ's

About Biolanyn® Skin Cream

Yes. We receive amazing feedback for a large variety of conditions & issues that we simply could not list them all. Every single ingredient thoughtfully placed to create the perfect blend that is intended to aid all skin types. Still not sure? Contact us today.

No. Unlike many of its drug-based counterparts, Biolanyn has no known short or long-term potential side effects. 

Those with known sensitivities to essential oils & extracts should consider our “Sensitive” formula. In any case as a sensitive person, it is good practice to look at the ingredients in a product. 

Trick Question!  Biolanyn does guarantee to repair your damaged skin, regardless of the cause. However, it is important to understand cause. Some conditions as an example are auto-immune disorders that tend to reoccur or ‘flare up’. In these instances we also suggest holistic approaches in diet & physical/mental health for your healing journey. In all cases Biolanyn provides huge support & relief along the way of recovery.

Effectiveness of the cream does not diminish with time, nor with ambient temperature. Best before 2 years from the production date on the bottom of your jar. Thinning may occur over long periods on shelf.

Important note: When using Biolanyn, we encourage users to thoroughly cleanse their hands/fingers prior to taking cream from the jar. This will help prevent contamination of the jar from external pathogens and is just good practice for applying cream to your body.

No. Biolanyn is 100% natural. The scent of our standard formula is from the pure essential oils & extracts in the product.

Yes. Apply one hour prior to application of sunscreen to allow the skin to absorb the Biolanyn.

Yes, the cream is safe for use during pregnancy, as it contains no drugs or chemicals. If using Biolanyn on breasts/nipples or hands, be sure to thoroughly wash these areas prior to touching or nursing the baby as it could cause mild diarrhea if consumed.

Yes. Users have reported they have found great success treating the scalp by slightly warming the cream, as when “thinned out”, it is much easier to apply to this area. The sealed jar may be placed in a pot/bowl of warm water tap water. Do not microwave and/or overheat the contents of the jar.

Yes. Biolanyn is a full body skin care. For external use only.

Yes. Biolanyn is a full body skin care. Carefully apply a thin layer to eyelids. Avoid direct contact with eyes.

A good time to apply the cream is before bed. The human body sets aside sleep time for healing and repair, which also includes your skin.

 

It is always a good idea to bandage/wrap (if practical) the affected area, after applying Biolanyn, to prevent the cream from being rubbed away from the skin by sheets and pajamas. Make certain that the bandaging materials can breathe, and are held tight to the body. If ‘adhesive’ bandages are suitable for your skin condition, there are a number of very good brands you may select from in a variety of sizes, or ‘cut to exact size’.

During treatment, if you find it impractical to cover your skin disorder with a covering, such as a bandage or wrap, our guarantee still applies.

Bandage/wrap routine tips for your hands, feet, legs and arms
Some of our customers have found the following technique particularly effective:

  • Apply slightly more Biolanyn to these areas each night
  • Wrap those areas with a single layer of plastic “Saran” wrap
  • Secure it with a small amount of tape to keep the film in place, and cover those areas with a cotton sock, thin cotton glove or a lightweight cotton mitten/pullover
  • Reapply Biolanyn, and change the bandage, film, gloves or socks, as required.

Customers note that the healing times are significantly shorter with this method of covering.

Notes:

  • Plastic gloves and adhesive tape are NOT recommended in place of a thin layer of Saran because they do not allow any air to enter the area of the damaged skin.
  • For the legs and arms, a tensor bandage (or tape) is used, with just enough pressure to keep the film in place.

Order, Delivery and Shipping

Orders are usually shipped within 1-2 days of payment processing, Monday to Friday. You should receive an email that your order has been completed. Any issue please email help@biolanyn.com 

All orders will have updated tracking and you will receive updates from the courier through the email you entered in your order. North America has two shipping levels. International shipments will have 1-2 options available depending on location. Options & Pricing are subject to change

Biolanyn’s Online Guarantee and Refund Policy ensures a risk free 1st time purchase to give you a chance to assess our product at no risk.

Yes. Simply select Debit/Credit option on the order page. We use Paypal a 100% secure and reliable payment system. You but you do not need an account to make a payment.

Our online ordering system, administered through PayPal, is completely secure. Customers can be confident that their personal and credit card information is being handled in the most sensitive way.

We have a debit option available through Paypal. We have also recently added select digital currencies as more payment options become available. If you require another way to process your order, please email help@biolanyn.com to see how we can assist you in placing an order.

Shipping values found on our site are an average cost of the three components of shipping: base rate + fuel surcharge + residential surcharge.

No. During packaging, each jar of Biolanyn is weighed to ensure that it is filled to the quantity listed on the label. Jars are filled by weight, not volume.

We are a Canadian company but our platform ships globally. The cost remains the same for Biolanyn worldwide and is only listed in US funds. Our payment gateway Paypal simply processes all funds in USD. 

Other questions?

Contact us at help@biolanyn.com.
You should receive a response within 1-2 business days.

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