Air Mail Small Packet – All shipments outside of Canada
Standard shipping - Shipments within Canada. Average 2-4 business days.
*Orders to Alaska, Hawaii and Puerto Rico shipped via UPS Expedited upon request
For a Timely Delivery…
When entering your order:
Please ensure your address is correct
Include apartment/suite number, if applicable
Include a valid email address
Select correct shipping option for your location
Include your telephone number. We will not contact you, however this will be helpful for UPS/Postal drivers in the event they are having difficulties delivering your parcel
Please include any special instructions you would like to include on your parcel (example: sidedoor).
Notes
US & Canada: we do not ship to post office boxes.
Customers may use a different “bill to” and “ship to” address when ordering.
Tracking Information
Tracking numbers are generated and available within Canada only. If you are an international customer, there is no tracking available at this time.
COSTS
Cost Calculation
Shipping values found on our site are an average cost of the three components of shipping: base rate + fuel surcharge + residential surcharge. Shipping charges are subject to change without notice.
Customs/Duty/VAT (Value Added Tax)
Please be aware that we are not responsible for any additional fees/taxes incurred when importing our product. Customs rules vary significantly from one country to the next. It is the responsibility of the buyer to educate themselves as to how their local Customs regulations will be applied to their incoming order. Biolanyn Skin Care will not refund customers who refuse/return parcels due to any additional fees/taxes that are required to be paid in order to receive their parcel.
Please note, by law, we are required to declare the 'actual' value of your product purchase on Customs documents.
