Frequently Asked Questions about Biolanyn

	Testimonials Guarantee Order Ingredients Newsletters Makers of Biolanyn
	Frequently Asked Questions about Biolanyn Skin Cream
	Usage Instructions, Treatment Advice, Safety Questions and Side Effects ....
•	Can I use Biolanyn with steroid/cortisone creams, moisturizers, internal meds, etc.
•	What is the shelf life of Biolanyn? Do I need to refrigerate?
•	Cortisone/steroid treatments seem to thin my skin. Does Biolanyn re-build it? Does it change skin color? Does it affect hair color or cause hair loss?
•	Do you provide usage instructions with Biolanyn?
•	Can Biolanyn be used during pregnancy? How about when I'm breastfeeding?
•	What about using Biolanyn around my EYES and on my eyelids?
•	Can your cream be used on the vaginal area or the male genitalia?
•	Is Biolanyn safe for repeated use? Does it have any side effects?
•	How safe is Biolanyn for use on my child/infant?
•	What animal does the cartilage in Biolanyn come from? What country? Is it safe?
•	Does Biolanyn contain any artificial colorants or perfumes?
•	Fewer and fewer companies are providing detailed ingredient lists for their products. This concerns me greatly. What ingredients are in Biolanyn?
	Where can I get Biolanyn + Shipping + Ways to Order + Payment, Pricing ...
•	Is Biolanyn available in my country/town? Do you ship to my country?
•	Can the product be purchased in the drug store/pharmacy?
•	Do you provide samples?
•	When will my order be shipped? How long will it take to reach me?
•	Can you ship to a Post Office Box?
•	Can you ship to an address different than my credit card address?
•	Can I order by telephone? Do you provide a Toll Free number to order Biolanyn?
•	I have a credit card, but I don't want to order online. How can I purchase Biolanyn?
•	I don't have a credit card. How can I purchase Biolanyn?
•	How much does Biolanyn cost in US dollars / in the currency of my country?
•	Your production facilities are located in Canada. Can I pay in Canadian dollars?
•	I tried to order online, but for some reason it did not work. Why?
	Cure, Improvement, Treatment, Hope and Guarantee Questions ...
•	I have included the name/ description of my skin disorder. Can Biolanyn treat it?
•	Is this cream a cure?
•	My skin is clear! Do I keep applying? What if my skin disorder comes back?
•	Is Biolanyn better than XYZ product for treating my skin condition?
•	Can you guarantee this product will improve my skin condition?
•	I'm so discouraged - nothing seems to work on my skin condition. Does Biolanyn offer hope?
•	I have chronic itchy skin, but I don't think I have a skin disorder. Can Biolanyn help me?
	Other Questions ...
•	Can you send me more information on Biolanyn?
•	How long have you been in business?
•	What is your privacy policy?

Can I use Biolanyn with steroid/cortisone creams, moisturizers, internal meds, etc. Please do not use Biolanyn (on the same skin patch) with your current steroid/cortisone creams, moisturizers, exfoliates or cleansers. The drugs, chemicals, stripping or abrasive agents present in these compounds could effectively negate the potent natural compounds in Biolanyn. Our company has no objection, at this time, to using internal meds with Biolanyn. Note: If you feel you must continue with your current creams, while you test Biolanyn, that is OK. Simply, avoid using them on the same skin patch during the test. When you note improvement on the Biolanyn 'test' patch, it is time to stop using your steroids and switch over to Biolanyn. A similar approach applies to using internal meds. As you note improvement with the Biolanyn, slowly reduce, then eliminate, the use of your internal meds that you were using for your skin treatment. It is OK to apply make-up after applying Biolanyn. Remember to rub in the Biolanyn well, and then wait 30-60 minutes before applying your make-up. This will allow sufficient time for your skin to absorb the nutrients in the Biolanyn. Use your judgment to determine the best 'wait' time for you. top What is the shelf life of Biolanyn? Do I need to refrigerate? Effectiveness of the cream does not diminish with time, nor with ambient temperature. It is not necessary to refrigerate the cream. Storing in a fridge tends to harden the product to the point where some people have difficulty spreading Biolanyn on their skin. However, if you notice the cream thinning during hot weather, try storing it in a lower cupboard, basement or cold storage. top Cortisone/steroid treatments seem to thin my skin. Does Biolanyn re-build it? Does it change skin color? Does it affect hair color? Amongst all the testimonials for Eczema, Dermatitis and Psoriasis, you will find instances where the customer describes in their 'own' words how Biolanyn actually re-built their skin. This is a distinctly different outcome to the one you could experience using steroid products. Biolanyn contains cartilage, a significant collagen source which is a major building block for your skin. During the re-building process, your diseased or damaged skin may initially become lighter in color. This is temporary. Eventually the pigment in your 'repaired' skin will assume the color of your surrounding healthy skin. Biolanyn has no effect on the color of your hair, and does not cause hair loss. top Do you provide USAGE instructions with Biolanyn? Yes! Comprehensive usage instructions are included with every order, usually by email link found in your online confirmation and email order confirmation. We also place an insert in every shipment detailing 'how to' find the latest USAGE instructions on our web site. For your convenience here is our instructions : http://www.biolanyn.com/page_instructions.html top Can Biolanyn be used during pregnancy? How about when I'm breastfeeding? Biolanyn can be used safely during pregnancy, since it contains no drugs or chemicals. During breastfeeding, avoid getting any Biolanyn into the mouth of your baby. Mild constipation, from the oils in Biolanyn, could result. Note: Usually, the only time the nursing infant can be exposed to Biolanyn is when the patient is treating a skin disorder on their hands or breasts/nipples. To eliminate this possibility, simply wash the 'contact' areas thoroughly before you start nursing the child, and then apply a fresh application of Biolanyn after you have finished nursing. top What about using Biolanyn around my EYES and on my eyelids? Biolanyn does not contain any chemicals or drugs that can harm the skin areas surrounding your eyes. Apply very sparingly, and exercise caution, so as not to accidentally rub the cream into the moist areas of the eye. If Biolanyn skin cream accidentally makes contact with the moist area of your eye, you may experience some minor irritation. Simply rinse your eye thoroughly with luke warm water, pat dry, and then carefully re-apply the Biolanyn to the skin area around the eye. top Can your cream be used on the vaginal area or the male genitalia? Yes! External use only. top Is Biolanyn safe for repeated use? Does it have any side effects? Biolanyn is perfectly safe for repeated use on men, women, children and infants. Unlike many of its drug based counterparts, Biolanyn has no short or long term potential side effects. top How safe is Biolanyn for use on my child/infant? Very safe! Biolanyn contains no drugs or chemicals that can harm your child or baby in any way. On a personal note, I have used Biolanyn, without incident, for many years on everyone of my 5 children. top What animal does the cartilage in Biolanyn come from? What country? Is it safe? Very safe! The source of our bovine (beef) cartilage is Canada. In light of the past outbreaks of BSE (bovine spongiform encephalopathy) reported in Great Britain and other parts of Europe a few years ago, the Canadian government and our food processors have adopted stringent testing and a computerized animal tracking system for all bovine stock. There has been only one reported case of the disease in Canada. According to the records, that cow never entered the food chain. Incidentally, according to scientific authorities in the US, UK and Canada, this disease has NOT been found in beef muscle. Scientists say the disease is found ONLY in nerve tissue, specifically the brain and spinal cord. So experts say beef steaks and roasts are safe (including the bone and cartilage they contain), along with hamburger ground from labeled cuts, such as chuck or round. Organ meat such as the liver and tongue are also safe. Important ... None of our products require the killing of an animal to 'feed' our production lines. Simply stated, the cartilage in our Biolanyn is from beef cows that have 'already' been rendered for food production. The cartilage we use would normally be discarded in a landfill site (pleasing thought), or used as a nutrient filler in dog and cat food. top Does Biolanyn contain any artificial colorants or perfumes? No. Any scent given off by the cream is due to the natural oils found in the product. top Fewer and fewer companies are providing detailed ingredient lists for their products. This concerns me greatly. What ingredients are in Biolanyn? Please visit: http://www.biolanyn.com/page_product.html for a comprehensive ingredient list. top Is Biolanyn available in my country/town? Do you ship to my country? We wanted to make Biolanyn readily available to all peoples of the world, as inexpensively as possible. The only way to accomplish this was to distribute the product direct to the consumer via our website http://www.biolanyn.com . This was preferable to going through large distributors and local stores, which would have effectively doubled the price of the product to folks like you. We ship Biolanyn to all countries except these. Complete shipping information is available at: http://www.biolanyn.com/page_shipping_details.html top Can the product be purchased in the drug store/pharmacy? No. Biolanyn is not a drug. It is a powerful, yet safe, natural skin treatment. It has none of the side effects and warnings associated with the use of many drug products. top Do you provide samples? Biolanyn's guarantee http://www.biolanyn.com/page_guarantee.html and refund policy is so strong that we stopped offering free samples years ago. Of all the people who have ordered our cartilage based cream, less than 3% have ever asked for a refund. This is because the cream works in the vast majority of cases, regardless of what skin condition you might have! In all the years I have been associated with this company, they have never failed to honor their guarantee. They have been in business since 1978! top When will my order be shipped? How long will it take to reach me? All orders received from our credit card company are shipped the SAME business day if received by 9 am Eastern time (GMT-5). Orders received after 9 am Eastern (GMT-5) are shipped the next business day. We ship most North American orders by UPS ground courier. Typical delivery time for this service is 4-6 'business' days, not including the day your order was shipped. UPS EXPRESS Air Courier (only available to 48 continental US states and 10 Canadian provinces) will be delivered 'next' morning, but ONLY if we have received your order by 9 am EST the previous business day. Orders to Alaska, Hawaii, Puerto Rico are shipped by UPS air courier. Typical delivery time for this service is 1-2 'business' days. All other orders are shipped by air mail. Allow a minimum delivery time of six (6) weeks to 'most' destinations outside of North America. Expect additional delivery time for smaller international cities and 'rural' destinations. Important Notes: 1. We do not SHIP or DELIVER your order on Saturday or Sunday. These are not 'business' days. 2. We cannot be held liable for ANY 'delays' in your shipment caused by statutory or civic holidays, business closures, extreme weather conditions, or delays caused by customs officials. 3. Sorry, we cannot ship to PO Boxes. Complete shipping information is available at: http://www.biolanyn.com/page_shipping_details.html top Can you ship to a Post Office Box? No. Our company no longer ships to PO Boxes. We require a physical residential, company, government, organization, military, etc. address for your SHIP TO destination. Your BILLING address, however, may be a PO Box address. top Can you ship to an address different than my credit card address? YES! Our secure online credit card system provides a means to send your package to an address that is different from that required for your credit card. Using this method you can place your order, have it billed to you, and then have it shipped anywhere in the world. Even if your order 'offline' you can still stipulate that the package be shipped to a destination different from your credit card address. top Can I order by telephone? Do you provide a Toll Free number to order Biolanyn? Our apologies! We have discontinued our phone order system. Please use our 'ultra-secure' ONLINE, PAYPAL, eCHECK, FAX or MAIL order options for your future Biolanyn orders! top I have a credit card, but I don't want to order online. How can I purchase Biolanyn? Visit: http://www.biolanyn.com/page_order.html and pick the order option that's best for you! top I don't have a credit card. How can I purchase Biolanyn? Visit: http://www.biolanyn.com/page_order.html and pick the order option that's best for you! top How much does Biolanyn cost in US dollars? In the currency of my country? Complete pricing, quantity specials, shipping costs ... even a currency converter can be found at: http://www.biolanyn.com/page_order.html top Your production facilities are located in Canada. Can I pay in Canadian dollars? Our payment gateway is in US funds and unfortunately cannot accept Canadian funds. If you use a credit card to make your purchase, the card company will convert your purchase to Canadian funds on your statement. You may also pay by a US money order. Use our convenient form at: http://www.biolanyn.com/order_form.html and send it along with your US money order. Lastly, for your own protection, do not send cash by the postal system. To receive an 'estimation' of product pricing in Canadian funds, please use our convenient "Personal Currency Assistant" found at http://www.biolanyn.com/page_order.html top I tried to order online, but for some reason it did not work. Why? Here are the top 3 reasons for an unsuccessful online order: 1. A temporary outage of the online order system. Please try again 15 minutes later. 2. A credit card that was not approved for some reason. 3. Attempting to re-order more than 'once' within a 15 minute period. Please wait 15 minutes before attempting any new order. top I suffer from 'XYZ' skin disorder. Can Biolanyn treat it? Biolanyn has achieved outstanding results against many chronic skin disorders that have previously resisted other forms of therapy. Biolanyn is a safe, yet powerful, broad spectrum treatment for a host of skin conditions. It does not matter the cause (or the name) of your skin disorder, Biolanyn will attempt to rebuild your skin, over time, with its active ingredient cartilage. Cartilage has a high percentage of collagen, a key component in many organs of your body, including your skin! Here is a *partial list of chronic skin disorders that have been treated successfully with Biolanyn: Eczema, psoriasis, dermatitis, lichen planus, itch, shingles, hives, non-healing sores, rash, acne, scarring, burn (sun, wind and heat), infection, lesions, ulcerated skin, skin cancer, keratosis, wrinkles, poison ivy, anal fissures, red and brown spots, poison oak, hemorrhoids, flaking, cellulitis, folliculitis, boils, peeling, redness, and more ... If the name (or type) of your skin disorder is not on the list, do not be concerned. You may purchase Biolanyn 'Risk Free' with the assurance that it is totally backed by our 'no nonsense' guarantee. Goto: http://www.biolanyn.com/page_guarantee.html for full guarantee details. Our company always honors its guarantees - worldwide. We have been in business since 1978. top Is this cream a cure?* The cream has been so successful in treating skin conditions ranging from acne to psoriasis that we currently experience a refund rate of less than 3%. However, no one in our business is allowed to make a 'cured' claim in their literature. We can only let our studies, clinical evaluations, and testimonials from thankful customers like you speak for themselves! http://www.biolanyn.com/page_testimonials.html top My skin is clear! Do I keep applying? What if it comes back? Many people report that their skin condition has disappeared or cleared significantly after using Biolanyn for a period ranging from a few days to several months. Unfortunately, not every ones skin remains clear indefinitely, and you may suffer a relapse after a period of time. At that point it is natural to ask "What should I do if my skin disorder comes back?" and "Should I apply a small maintenance amount of Biolanyn to keep my skin condition away?" Our Answer ... Just because your skin has cleared, it does not necessarily mean that the underlying cause (something doctors and scientists have yet to demonstrate) has been removed. It is therefore possible that you could be afflicted with your skin condition for some time to come. Therefore, we recommend the following: 1. If your skin condition returns, apply your Biolanyn once again 3 times per day until you have cleared your skin disorder. 2. At that point you can reduce the number of applications to 'once' per day. This should be enough to keep your skin clear. 3. Every four weeks, you can experiment with 'stopping' the once per day Biolanyn regimen, just to see if your skin condition has loosened its grip on you. Continue with this routine until 'hopefully' your skin condition lets go permanently. top Is Biolanyn better than XYZ product for treating my skin condition? The only honest response we can provide centers around our guarantee: http://www.biolanyn.com/page_guarantee.html . If the makers of XYZ can not match it, then you have your answer. top Can you guarantee this product will improve my skin condition? You may purchase Biolanyn 'Risk Free' with the assurance that it is totally backed by our 'no nonsense' guarantee. Goto: http://www.biolanyn.com/page_guarantee.html for full guarantee details. Our company always honors its guarantees - worldwide. We have been in business since 1978. top I'm so discouraged - nothing seems to work on my skin condition. Does Biolanyn offer hope? Biolanyn is highly recommended for people whose skin condition has resisted all other forms of therapy. Of all the people who have ordered our cartilage based cream, less than 3% have ever asked for a refund. This is because the cream works in the vast majority of cases, regardless of what skin condition you might have! I hope that is an encouragement to you. Biolanyn was developed for people just like you, who have suffered with their skin disease, apparently without hope, at least until now! top I have chronic itchy skin, but I don't think I have a skin disorder. Can Biolanyn help me? Virtually all chronically itchy skin has some underlying cause, usually one of the skin disorders listed on our site. Biolanyn was created to treat itchy skin regardless of the cause. top Can you send me more information on Biolanyn? The most complete up to date information can only be found on our website. Fortunately, all of these pages can be readily printed by virtually any printer, on any computer in the world. top How long have you been in business? Attogram Corp., the maker of Biolanyn, has been in business since 1978. top What is your privacy policy? Attogram Corp., the maker of Biolanyn skin cream, is committed to protecting your privacy as a consumer. We also understand the pain and embarrassment that many of you have experienced with your skin disorder. For these reasons, we will never, ever give any of your personal info out to anyone!