FAQs

FREQUENTLY ASKED QUESTIONS

About Biolanyn® Skin Cream

Can I use Biolanyn to treat other skin conditions not mentioned on this website?
Are there any side effects from using Biolanyn?
Is Biolanyn a “cure” for skin problems?
What is shelf life of the product?
Does Biolanyn contain artificial colours or perfumes?
Can I use sunscreen and Biolanyn at the same time?
Is the cream safe for use in pregnancy or while breast-feeding?
How can I use Biolanyn to treat an issue with my scalp?
Can Biolanyn be used on the genital area?
Can I use the skin cream on my eyelids and lips?
Are there any helpful tips or routines I could try?

Order, Delivery and Shipping

Do you provide product samples?
Can I still order if I don’t have a PayPal account?
I’m nervous about using my credit card to order online. Is there any other way I can order?
I do not have a credit card. Can I still order?
I live in Canada and your business is located in Canada. Why do I have to pay in U.S. dollars?
How are shipping costs calculated?
My jar arrived with an air pocket. Does this mean the jar is not full?

Other questions?

Contact us at help@biolanyn.com.
You should receive a response within 1-2 business days.